1. Who We Are
Ribacrinch Lda. ("Ribacrinch", "we", "us") operates ribacrinch.top and provides private garden terrace hire services in Porto, Portugal. Our registered office is at Rua das Flores 142, 4050-265 Porto. Data controller contact: [email protected].
2. Data We Collect
When you use our website, make a reservation, or contact us, we may collect:
- Identity data: name, email address, phone number
- Booking data: event date, guest count, terrace preference, catering choices
- Payment data: processed securely by third-party providers; we do not store full card numbers
- Technical data: IP address, browser type, pages visited (via cookies)
- Communication data: messages sent through contact or reservation forms
3. How We Use Your Data
We process personal data to:
- Process and manage terrace reservations and payments in EUR
- Communicate booking confirmations, reminders, and support
- Coordinate catering and event services with trusted partners
- Improve our website and customer experience
- Comply with legal obligations under Portuguese and EU law
Legal bases include contract performance, legitimate interests, and consent where required (e.g. marketing emails).
4. Data Sharing
We share data only with terrace owners, catering partners, and payment processors necessary to fulfil your booking. We do not sell personal data. All partners are bound by data processing agreements compliant with the GDPR.
5. Data Retention
Booking records are retained for 7 years for tax and legal purposes. Marketing consent data is kept until you unsubscribe. Contact form enquiries are deleted after 24 months unless a booking is made.
6. Your Rights
Under the GDPR, you have the right to access, rectify, erase, restrict, or port your data, and to object to processing. You may also lodge a complaint with the Comissão Nacional de Proteção de Dados (CNPD). To exercise your rights, email [email protected].
7. Cookies
We use essential cookies for site functionality and optional analytics cookies to understand visitor behaviour. You can disable non-essential cookies in your browser settings. By continuing to use ribacrinch.top, you consent to essential cookies.